Retail & E-commerce · New Zealand
Unified commerce platforms connecting your physical store, online shop, and customer data.
Unified commerce platforms that connect physical and digital retail. From POS integrations to AI-powered recommendations and loyalty programmes.
Common challenges in retail & e-commerce
The patterns we see again and again in retail & e-commerce businesses — and what they cost.
Online and in-store stock counts that never quite match
Customer data trapped in the POS, never reaching the email or loyalty system
Manual reconciliation between Shopify, Xero, and your inventory tool
Generic e-commerce templates that look like everyone else's store
What We Build
How we help retail & e-commerce businesses
Unified commerce integration
Connect Shopify, Vend/Lightspeed, Xero, your warehouse and your marketing tools so stock, sales, and customer data flow once and stay in sync.
Loyalty and customer programmes
Customer programmes that span online and in-store — not just a points scheme, but a properly integrated system that grows repeat purchase.
Custom e-commerce builds
When the template no longer fits the business — custom Shopify, headless commerce, or full custom builds with the performance and SEO that matters.
AI-powered customer assistants
Recover abandoned baskets, answer product questions, and handle returns enquiries automatically — 24/7, on your site and in your brand voice.
Services we apply for retail & e-commerce clients
Retail & E-commerce — work and specialist pages
Retail & E-commerce — common questions
Do you work with Shopify, BigCommerce, or custom platforms?
All of them. Shopify is usually the right call for NZ SMB retail, but we also build on headless platforms and custom stacks when scale or product complexity demands it.
Can you connect online and in-store properly?
Yes — that is one of our most common briefs. POS to e-commerce to accounting to email, with stock and customer data flowing in real time.
What about AI on the storefront?
We build AI assistants that handle product questions, sizing help, returns, and abandoned cart recovery — trained on your catalogue and your brand voice.
Working in retail & e-commerce? Let's talk.
Book a free 30-minute call. We will listen to where you are stuck and tell you honestly which approach would make the biggest difference for a retail & e-commerce business at your stage.
Get a Free Audit