Business Automation · Retail & E-commerce · NZ
Retail automation that connects your storefront, your warehouse, and your accounts — without the double-handling.
Running a retail or e-commerce business in New Zealand means managing orders, stock, suppliers, customer service, and accounts — often across multiple platforms that do not talk to each other. Every time data has to be moved manually between systems, there is a cost: in time, in errors, and in the staff capacity that could be doing something more valuable.
Talk to an ExpertWhy It Matters
NZ retailers competing with global online marketplaces cannot afford to lose hours every day to manual processes. Stock that takes 24 hours to update after a sale leads to overselling. Invoices that have to be manually created in Xero after every Shopify order add up to a part-time job. Automation closes these gaps and gives your team time back.
Who this is for in retail & e-commerce
Shopify and BigCommerce stores with growing order volume and manual fulfilment processes
NZ retailers running both a physical store and an online channel that do not sync
E-commerce businesses spending hours a week on stock updates, invoicing, or reporting
Retail businesses onboarding new suppliers, channels, or marketplaces
What Changes
Business Automation for retail & e-commerce — what it does for you
Order-to-fulfilment without manual touchpoints
From Shopify order to warehouse pick list to courier booking — automated. No manual data entry, no copy-pasting between systems, no missed orders.
Real-time stock across all channels
Whether you sell on Shopify, in-store, or on a marketplace — stock levels update across all channels the moment a sale is made. No more overselling or phantom stock.
Xero invoicing that runs itself
Every sale creates a Xero invoice automatically — matched to the correct account code, applied to the right GST treatment, and reconciled without a staff member touching it.
Customer follow-up that happens without prompting
Post-purchase review requests, re-engagement sequences for lapsed customers, and loyalty triggers — all automated based on actual purchase behaviour.
What we build
- ›Order processing and fulfilment automation
- ›Inventory sync across physical and digital channels
- ›Xero and MYOB accounting integration
- ›Supplier purchase order automation
- ›Customer email and SMS follow-up sequences
- ›Returns and refund processing workflows
- ›Marketplace (Trade Me, Amazon) integration
- ›Reporting dashboards on margin, sell-through, and stock turn
Tools and platforms we integrate
- ›Shopify, BigCommerce, WooCommerce
- ›Xero, MYOB
- ›Cin7, Unleashed, Dear
- ›Klaviyo, Mailchimp
- ›StarShipIt, Aftership
- ›Trade Me, Amazon
Why Us
We have automated retail operations that previously required multiple part-time staff to manage — connecting Shopify, inventory management, Xero, and courier platforms into a single automated workflow. The typical outcome is 10–20 hours a week recovered and a significant reduction in order errors.
Where to look next
Business Automation for retail & e-commerce — common questions
We have a physical store and an online store — can you sync them?
Yes. Syncing a physical POS (Lightspeed, Vend, Square) with a Shopify or BigCommerce online store is one of the most common retail automation projects we do. Stock, pricing, and customer data flow both ways.
We already use Xero — can you automate the Shopify-to-Xero reconciliation?
Absolutely. This is one of the highest-value quick wins for online retailers — mapping Shopify sales to the right Xero accounts, handling GST correctly, and eliminating the manual reconciliation step entirely.
Can you connect Trade Me with our existing systems?
Yes. We build Trade Me integrations that sync listings, stock, and orders with your primary platform — so you can list on Trade Me without it creating a separate data management problem.
How long does a retail automation project typically take?
Simple automations — like Shopify-to-Xero or inventory sync — can be completed in two to four weeks. More complex projects involving multiple channels and custom workflows run four to eight weeks.
Working in retail & e-commerce? Let's talk specifics.
Book a free 30-minute call. We will listen to where you are stuck and tell you honestly whether business automation would actually help — and what a sensible first step looks like for a retail & e-commerce business at your stage.
Get a Free Consultation