Government & Public Sector · New Zealand
Citizen-facing digital services and credential platforms for public sector clients.
Digital government services with a track record from Singapore's Ministry of Manpower initiatives. Blockchain-backed credential verification and citizen self-service platforms.
Government & Public Sector technology, built around how the work really happens
Public sector technology has to serve everyone, be accountable to taxpayers and withstand scrutiny. That means accessibility, security, open standards and procurement discipline are part of the brief, not afterthoughts.
Our team has delivered national-scale platforms for government, including OpenCerts, a blockchain-verified credential platform built for SkillsFuture Singapore. We bring that experience to agencies, councils, crown entities and public-sector programmes in New Zealand.
We work as a delivery partner alongside your internal teams and existing suppliers.
Use Cases
What we build for government & public sector organisations
Citizen and customer portals
Digital services that people can actually complete without phoning.
- ✓Plain-language, accessible forms and guided flows
- ✓Identity and authentication integrations
- ✓Status tracking for applications and requests
- ✓Document upload and secure messaging
- ✓Multi-channel support: web, mobile, assisted
Digital credentials and verification
Tamper-proof credentials that can be verified instantly without calling the issuer.
- ✓Open-standard credential issuance
- ✓Bulk issuance for institutions and agencies
- ✓Public verification with no login
- ✓Privacy-preserving design, no personal data on-chain
- ✓Rollout support for issuing organisations
Workforce and skills systems
Systems that connect training, qualifications and employment pathways.
- ✓Skills and qualification registries
- ✓Provider onboarding and reporting
- ✓Learner and employer portals
- ✓Integration with education and employment data
- ✓Programme-level dashboards
Open data and public reporting
Make data useful and trustworthy for the public and for decision makers.
- ✓Data pipelines and quality controls
- ✓Public dashboards and APIs
- ✓Metadata and documentation standards
- ✓Privacy and disclosure controls
- ✓Audit-ready lineage
Case management and internal workflow
Replace email, paper and spreadsheets in regulated processes.
- ✓Configurable case and approval workflows
- ✓SLA tracking and escalation
- ✓Document generation and records retention
- ✓Delegated authority and audit logs
- ✓Reporting for oversight bodies
Strategy and discovery
Evidence-based options before you commit budget.
- ✓Current-state and user research
- ✓Options analysis and business cases
- ✓Architecture and integration roadmaps
- ✓Vendor and procurement support documentation
- ✓Phased delivery planning
Common challenges in government & public sector
The patterns we see again and again in government & public sector businesses — and what they cost.
Citizen-facing services that require phone calls or in-person visits because online tools do not exist
Credential verification that depends on paper and is slow, expensive, and forgeable
Workforce and skills data spread across departments with no single view
Legacy systems that cannot scale to support national digital initiatives
What We Build
How we help government & public sector businesses
National-scale credential platforms
Blockchain-verified digital credentials at national scale — proven on Singapore's OpenCerts platform, used across SkillsFuture and tertiary institutions.
Citizen self-service portals
Modern portals that let citizens complete applications, check status, and submit information online — reducing call centre load and improving service.
Workforce and skills systems
Skills frameworks, training records, employment data and labour market analytics — built from real delivery for the Singapore Ministry of Manpower.
Open data and public reporting
Public-facing data portals with clear visualisations, downloadable datasets, and the security and reliability that government use cases demand.
Systems and platforms we work with
We integrate with what you already run rather than asking you to replace it.
Identity and access
Integration
Platforms
Credential and verification
Compliance, privacy and security
Security frameworks
We work to the security expectations that apply to your agency, such as the New Zealand Information Security Manual and Protective Security Requirements, and support certification and accreditation activities.
Accessibility
Services are built to meet the New Zealand Government Web Accessibility Standard and tested with assistive technologies.
Privacy and official information
Privacy Act 2020 compliant design, with records and retention planning that account for Official Information Act and Public Records Act obligations.
Procurement and transparency
We provide clear scopes, estimates and documentation to support your procurement and assurance processes, and we avoid proprietary lock-in.
How We Work
From first conversation to production
1. Discovery
We map how work and data move today — who touches what, where information is re-keyed, and where it gets lost — by talking to the people doing the work.
2. Scope and prioritise
We agree a first release that solves one concrete problem well, with a roadmap for what follows, so value shows up early without a big-bang commitment.
3. Design with users
Prototypes are tested with real users before build, because adoption, not features, decides whether a system succeeds.
4. Build and integrate
Iterative delivery with regular demos on working software, integrated with your existing systems from the start.
5. Launch and support
Staged rollout, training material, monitoring and ongoing support so the system keeps working after go-live.
Services we apply for government & public sector clients
Government & Public Sector — work and specialist pages
Government & Public Sector — common questions
Do you have national-scale public sector delivery experience?
Yes. Our team delivered OpenCerts for SkillsFuture Singapore — a national digital credential platform used across the Singapore tertiary and skills ecosystem.
Can you meet government security and procurement requirements?
We are experienced with public sector procurement processes, security clearance, and the documentation expected in government engagements.
What about accessibility and inclusivity?
All government-facing work we deliver targets WCAG 2.1 AA as a minimum, with accessibility designed in from the start.
Can you work through all-of-government procurement channels?
We can discuss the route that suits your agency and provide the supplier information your procurement team requires. Please contact us with your process.
Who owns the software and the data?
You do. Data, source code and documentation are yours, agreed in writing up front. We avoid proprietary lock-in and document systems so another team could maintain them.
How long does a typical project take?
It depends on scope. A focused first release is typically scoped in weeks, and larger platforms are delivered in phases so you get working software early. We provide a written scope and estimate after a discovery conversation rather than a guess on the first call.
Is this relevant if we are a smaller organisation?
Yes. Many engagements are a single workflow rather than a platform. We will tell you honestly if an off-the-shelf product is a better fit.
Working in government & public sector? Let's talk.
Book a free 30-minute call. We will listen to where you are stuck and tell you honestly which approach would make the biggest difference for a government & public sector business at your stage.
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