Financial Services · New Zealand
Secure, compliant fintech and financial services platforms — built for New Zealand.
Secure, compliant digital banking and fintech solutions. From customer onboarding to payment processing, we bring enterprise-grade security and modern UX together.
Financial Services technology, built around how the work really happens
Financial services organisations carry more regulatory, security and integration weight than almost any other sector. Customers expect the convenience of consumer apps while the back end is often a decades-old core system, strict controls and a long list of obligations.
We build the layers around and between those systems: digital onboarding, customer portals, payment and data integrations, and compliance and reporting automation. Our team has delivered enterprise-scale platforms in regulated environments, and we design with audit, access control and data protection from the first sprint.
We work with banks, insurers, lenders, wealth and advisory firms, payment providers and fintech start-ups.
Use Cases
What we build for financial services organisations
Digital customer onboarding
Replace paper forms and email chasing with a guided, auditable onboarding flow.
- ✓Identity verification and document capture integrations
- ✓Conditional forms that only ask what is needed
- ✓Status tracking for customers and staff
- ✓Hand-off into CRM, core and case management systems
- ✓Full audit trail of each decision and document
Customer portals and self-service
Give customers secure access to their accounts, policies, claims and documents.
- ✓Secure authentication with multi-factor support
- ✓Policy, loan or account summaries from core systems
- ✓Document delivery and e-signature
- ✓Service requests and change-of-details workflows
- ✓Accessible, mobile-first design
Payment and open banking integrations
Connect to payment providers, banks and data sources through well-governed APIs.
- ✓Payment gateway and direct debit integrations
- ✓Alignment with Payments NZ API Centre standards where relevant
- ✓Reconciliation and exception handling
- ✓Webhook and event-driven processing with retries
- ✓Monitoring and alerting on failed transactions
Compliance and regulatory reporting
Turn manual evidence gathering into repeatable, on-demand reporting.
- ✓AML/CFT customer due diligence workflow support
- ✓Case management for reviews and escalations
- ✓Regulatory and internal reports generated from source data
- ✓Policy and attestation tracking
- ✓Immutable audit logs
Advisor and back-office tooling
Internal tools that remove re-keying and spreadsheet risk.
- ✓Advisor dashboards over CRM and core data
- ✓Approval workflows with delegated authority
- ✓Document generation for letters and statements
- ✓Task queues and SLA tracking
- ✓Management reporting dashboards
Data and analytics
Bring fragmented data together so risk, finance and product teams share one view.
- ✓Data warehouse and pipeline design
- ✓Customer and portfolio dashboards
- ✓Data quality checks and lineage
- ✓Governed access by role
- ✓Foundations for responsible AI use cases
Common challenges in financial services
The patterns we see again and again in financial services businesses — and what they cost.
Customer onboarding journeys that take days instead of minutes and cause drop-off at every step
Legacy core systems that are hard to connect to modern customer experiences
Manual KYC and AML processes that scale linearly with headcount
Reporting and regulatory submissions assembled from spreadsheets each quarter
What We Build
How we help financial services businesses
Digital customer onboarding
Identity verification, document capture, KYC and AML workflows wired directly into your core systems — turning multi-day onboarding into minutes.
Payment and core banking integrations
Connect to NZ payment rails, card schemes, and core banking platforms with monitoring, reconciliation, and exception handling built in.
Compliance and reporting automation
Automated regulatory reporting from your operational data — so quarterly submissions stop being a fire drill and start being a routine generated report.
Customer self-service portals
Modern customer and broker portals that reduce inbound calls, improve NPS, and give your customers the experience they get from challenger banks.
Systems and platforms we work with
We integrate with what you already run rather than asking you to replace it.
Core and policy platforms
CRM and engagement
Payments and identity
Finance and data
Compliance, privacy and security
Privacy and data protection
We build to the Privacy Act 2020, minimise the personal data collected and stored, and agree data residency and retention with you.
AML/CFT and conduct obligations
We design workflows that support your AML/CFT programme and conduct obligations, including evidence capture and audit trails. Your compliance team remains the authority on what applies.
Security and resilience
Encryption, least-privilege access, segregation of environments, logging and change control as standard, with design reviews alongside your security team.
Auditability
Every material action is attributable, timestamped and retained so internal audit, regulators and external auditors can follow it.
How We Work
From first conversation to production
1. Discovery
We map how work and data move today — who touches what, where information is re-keyed, and where it gets lost — by talking to the people doing the work.
2. Scope and prioritise
We agree a first release that solves one concrete problem well, with a roadmap for what follows, so value shows up early without a big-bang commitment.
3. Design with users
Prototypes are tested with real users before build, because adoption, not features, decides whether a system succeeds.
4. Build and integrate
Iterative delivery with regular demos on working software, integrated with your existing systems from the start.
5. Launch and support
Staged rollout, training material, monitoring and ongoing support so the system keeps working after go-live.
Services we apply for financial services clients
Financial Services — work and specialist pages
Financial Services — common questions
Do you work to NZ financial services security and privacy standards?
Yes — our delivery aligns with the Privacy Act 2020, FMA conduct expectations, and RBNZ guidance where applicable. Security is built into the design, not bolted on later.
Have you done work for banks or insurers before?
Yes. Our team has delivered digital banking, payment integration and customer onboarding programmes across NZ and Asia-Pacific financial services firms.
Can you integrate with our existing core banking or policy administration system?
Yes. We have experience integrating with most major core platforms and have a pragmatic approach to legacy systems — wrap rather than replace where it makes sense.
Can you work within our change and security governance?
Yes. We are used to security reviews, change boards, vendor assessments and staged environments, and we plan delivery around them.
Who owns the software and the data?
You do. Data, source code and documentation are yours, agreed in writing up front. We avoid proprietary lock-in and document systems so another team could maintain them.
How long does a typical project take?
It depends on scope. A focused first release is typically scoped in weeks, and larger platforms are delivered in phases so you get working software early. We provide a written scope and estimate after a discovery conversation rather than a guess on the first call.
Is this relevant if we are a smaller organisation?
Yes. Many engagements are a single workflow rather than a platform. We will tell you honestly if an off-the-shelf product is a better fit.
Working in financial services? Let's talk.
Book a free 30-minute call. We will listen to where you are stuck and tell you honestly which approach would make the biggest difference for a financial services business at your stage.
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