System Integration · Retail & E-commerce · NZ
Connect your storefront, POS, accounting, and marketing into one system that actually agrees on the numbers.
If your online stock count and your in-store stock count never quite match, the problem is not the stocktake — it is the integration. Unified commerce is the difference between four tools fighting and four tools cooperating. We do the integration plumbing so the data flows once and stays in sync.
Talk to an ExpertWhy It Matters
Every retailer eventually hits the same wall: Shopify says one thing, the POS says another, Xero says a third, and the marketing tool has no idea who any of these customers are. Manual reconciliation is the tax you pay for not integrating. We remove that tax.
Who this is for in retail & e-commerce
Omnichannel retailers running Shopify alongside a physical POS
Growing brands whose stock reconciliation is now a weekly job
Retailers whose customer data is trapped in the POS and never reaches marketing
Multi-store operators consolidating onto a single source of truth
What Changes
System Integration for retail & e-commerce — what it does for you
One stock count across online and in-store
POS, online, warehouse, and 3PL all reading from one source. Oversells stop. Stocktakes get fast. Reordering becomes obvious.
Customer data that reaches your marketing tool
The customer who buys in-store flows into Klaviyo with their purchase history. Email and SMS finally know who the in-store buyers are. LTV stops being a guess.
Accounting that reconciles itself
Sales, refunds, gift cards, and fees flow into Xero correctly — by tender, by store, by channel. The end-of-month bookkeeper job goes from three days to three hours.
One source of truth, not four
When a customer asks 'do you have my size in store?' the answer is in one system, and it is right. That is unified commerce — and it is mostly an integration problem, not a platform replacement.
What we build
- ›Shopify ↔ POS (Vend/Lightspeed, Square, Counter)
- ›POS ↔ Xero/MYOB accounting integration
- ›Inventory and 3PL sync (Cin7, Unleashed, Starshipit)
- ›Customer and order data into Klaviyo, Mailchimp
- ›Multi-store and multi-warehouse stock visibility
- ›Returns and refund flow across channels
- ›Loyalty programme data unification
- ›Real-time stock APIs for storefront product pages
Tools and platforms we integrate
- ›Shopify, BigCommerce, WooCommerce
- ›Vend, Lightspeed, Square, Counter
- ›Xero, MYOB, Cin7, Unleashed
- ›Klaviyo, Mailchimp, Marsello
- ›Starshipit, Aftership, NZ Post
Why Us
Unified commerce is one of our most common retail briefs. The stack varies — Shopify + Vend + Xero, BigCommerce + Lightspeed + MYOB, custom + everything — but the pattern is the same: clean integration, single source of truth, and reconciliation that runs itself.
Where to look next
System Integration for retail & e-commerce — common questions
Do we have to replace our POS or e-commerce platform?
Almost never. The fix is usually integration, not replacement. We assess the stack first and only recommend a swap when the platform genuinely cannot do what you need.
What if our 3PL or warehouse system is custom?
We integrate to whatever has an API — or build one if it does not. Custom 3PL and warehouse systems are a normal part of NZ retail; we are used to them.
How long does a unified commerce integration take?
First clean flow (typically Shopify + POS + Xero) is 6-10 weeks. Marketing, loyalty, and 3PL follow as phases — so you get value early and we expand as it stabilises.
Will the integration survive Shopify or POS updates?
Yes — we use the platforms' supported APIs and webhooks, with monitoring on every flow. When something breaks (and platforms do change), we know before you do.
Working in retail & e-commerce? Let's talk specifics.
Book a free 30-minute call. We will listen to where you are stuck and tell you honestly whether system integration would actually help — and what a sensible first step looks like for a retail & e-commerce business at your stage.
Get a Free Consultation